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Chinese Natural Silk Single Pillow 100% Mulberry Orthopedic Neck Pillows Hotel Memory Pillow for Health Sleeping Standard size

5 reviews
100% of buyers enjoyed this product! 27 orders
US $131.36
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Customized

Kindly Reminder

1.Manual measurement 3-6cm error/weight 0.1-0.3kg is allowable
2.if you wanna another size,please contact us
3.different country size is different ,please check it before you buy
4.due to the long distance transportation problem,the Produ will be a little fold ,not so flat as picture,but does not affect the Use

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.fullquilt.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

5 reviews
100% of buyers enjoyed this product!
5 stars
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4 stars
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Buyer
Review
S***v
verifed buyer
26 Feb 2020

Confused track number, all came Thanks

I***n
verifed buyer
5 Feb 2020

Color white, size 48x74, weight 1100G. I liked the pillow. Filler-Silk. Well packed. Thanks to the manufacturer and store. Delivered to Moscow in 19 days.

Y***v
verifed buyer
4 Feb 2020

The goods are good-not the first time we order! The packaging is good, although there were small damage-can be seen in the photo. Each pillow is folded tightly tightened into PE bag, all together put into a durable bag of "polypropylene jute", then into a cardboard box and into another durable bag, completely pasted vokurg with sticky packing tape. Delivered almost a month to Moscow by courier to the entrance of the House (12,5 kg). Track, alas, was not tracked, so began to worry. We must pay tribute to the supplier-added a serious bonus in the package! I recommend the product and the supplier! thank you!

Z***
verifed buyer
1 Feb 2020

The pillow is just magical! Soft fluffy cloud. Well Springs, the head does not fail to the mattress. Neck and Spine rest! Filler-natural silk (burned). Manufacturer conscientious. In our online stores, the cheapest silk pillow costs 4,5 thousand, there are 7 and above. And then, there in the middle is a pillow with a holofayber, and silk only around the edges. And here everything is super, Lightning for the entire length, not a window with a probe filler, as it happens. There was a small marriage (not fully stitched seam), I requested a refund of a small amount for repairs and my request was granted. Now I enjoy a wonderful acquisition. My goose-duck pillows now seem like a stone. I'm very glad that I did not greedy, although I doubted for a long time. Seller and manufacturer from the heart I recommend and put 10 stars!!!

D***y
verifed buyer
15 Jan 2020

all good

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